Although tickets that expire at the end of March are non-refundable, we have decided to extend their validity for the entire winter season 2020-2021 at no additional cost (from December 26, 2020 to the end of March 2021). This includes regular tickets as well as tickets purchased on Tuango or during the Boxing Zoo promotion. So, it is important that you keep your tickets.
You could also use your tickets in the summer or fall, paying only the difference in value based on regular pricing at the time. Our executive team is still working on preparations for the summer season by analyzing several scenarios. We continue to follow the news closely and remain on the lookout for recommendations from the government. It goes without saying that the Zoo de Granby is ready for any eventuality. Among them, rest assured that if we are lucky enough to welcome our visitors and staff, we will do so without compromising the safety of each and every one, as usual.
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