IMPORTANT

Notez que le parc animalier et le parc des manèges demeurent ouverts et prêts à recevoir des visiteurs pour une belle journée au Zoo de Granby malgré le conflit de travail. Nous sommes conscients que le conflit aura de légers impacts sur l'expérience de nos visiteurs. Consultez la page Info conflit de travail pour voir la liste de ces changements mineurs à la programmation.

Netetiquette

Netetiquette

The Zoo de Granby seeks to exchange information and constructive dialogue with the general public. Both positive and critical comments are welcome provided they are expressed with respect for others. In this context, our team reserves the right to delete comments or ban users who do not adhere to the following principles:

Respect

  • Any comments that are insulting, defamatory, hateful, threatening, racist, xenophobic, homophobic, sexist, disgraceful, vulgar, or abusive, including false or unfounded allegations, personal attacks, harassment, and pornographic material, offensive or not respecting the principles of the Canadian Charter of Rights and Freedoms or the rules of Facebook, Instagram, TikTok, and YouTube are prohibited and will be deleted.
  • Links to content from external websites deemed inappropriate are not allowed and will be removed, as well as off-topic messages or those published repetitively.

Content

Messages containing confidential information, such as personal details, are prohibited and will be systematically deleted. Any content published or uploaded may be removed if it:

  1. Abuses, harasses, stalks, threatens or otherwise violates the legal rights (such as rights of privacy) of any individual or organisation. 
  2. Is graphic, obscene, explicit, indecent, or profane. 
  3.  Defames any person or any organisation. 
  4. Attempts to defraud any person or organisation. 
  5. Contains hateful language targeting race / ethnicity, gender, sexual orientation, political or religious beliefs. 
  6. Contains infringing, fraudulent, deceptive, misleading or unlawful material, or suggests, or encourages illegal activity. 
  7. Is trolling (including astroturfing) or is a deliberate disruption to discussion. 
  8. Violates any intellectual property - copyrighted or trademarked. Imagery should be owned by the user. All materials uploaded onto our page must have full permission of all subjects, authors or owners of the subject and the image before uploading. 
  9. Uploads or attaches files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s applications or computer. 
  10. Solicits or Advertises. Promotions of products and services (even when free) are not permitted. 
  11. Advertises applicant availability, except under very specific posts. You cannot post resumes/applications or self-promote one’s availability for positions. 
  12. Is spam or multiple or repetitive posts copied and pasted or duplicated by single or multiple users. Spam also includes posting commercial comments in discussions when such comments have nothing to do with the discussion. 
  13. Links bait (embedding a link in your post to draw traffic to your own online destination) without the express permission of the page owner. Or anything else we deem as inappropriate.

Please understand any user content (comments, visuals, videos) and any other type of material posted by community members on our pages and groups do not necessarily represent the opinions of the Zoo de Granby, its employees or affiliates.

We do not endorse any opinions expressed by users, nor do we accept responsibility for comments, statements, or claims made by users on our pages and groups.

By using and interacting with our page and groups, you agree to comply with:

  • Facebook Terms of Service (https://www.facebook.com/policies/)
  • Instagram Terms of Service (https://help.instagram.com/581066165581870)
  • TikTok Terms of Service (https://www.tiktok.com/legal/terms-of-service)
  • YouTube Terms of Service (https://www.youtube.com/t/terms)
  • And the present Zoo de Granby Social Media Policy.
  • Advertising

It is forbidden to post advertisements, whether overt or disguised, including comments promoting products, services, or another social platform (Facebook page or group, Twitter account, LinkedIn group, etc.). If this occurs, such advertisements and comments will be removed.


Language Quality

Messages written in phonetic mode or in SMS language that are confusing to interpret may be deleted. In general, only messages written in French or English may be published.


Complaints and Reporting

Any visitor who notices a comment that does not comply with this policy can report it to us via private messaging, by sending a message or a screenshot.