Find the answers to your questions here!

From opening hours to rates and regulations regarding animals or swimming, here you will find all the answers to your questions. When in doubt, contact our Customer Service department.

Rates and memberships

Q: Can we pay only for a visit to the zoo or the aquatic park?
A: We have designed a single rate that includes all activities. This includes access to the amusement park.

Q: Are all the rides free?
A: The entrance price gives you access to most rides. And you can try others when you pick up a coupon book.

Q: Is parking free at the Granby Zoo?
A: Yes, except for VIP parking ($10) which guarantees you a place near the entrance.

Q: Do you have a designated entrance gate for season pass holders?
A: We invite every season pass holder to come directly to the gates (zoo or Amazoo Water Park) in order to get his daily bracelet. 

Q: Where can we find discount coupons for the Granby Zoo?
A: There are no discount coupons available at this time.

Visiting the Zoo

Q: Can we see and do everything at the Zoo in one day?
A: Most visitors cannot. This is why we offer a 2-day pass to allow you to extend your visit and take advantage of the zoo, the water park and the amusement park.

Q: Can we bring our own lunch to the park? 
A: Of course. You can even reserve a terrace for groups of 20 or more. We do not allow alcohol, barbecues or gas stoves.

Q: Can we feed the animals?
A: To help ensure our animals remain healthy, we prefer to leave the feeding to our trained nutritionists and veterinarians. However, some animals can be fed on site where indicated.

Q: Is there an indoor place where I can breastfeed my baby?
A: There are breastfeeding rooms set up at the zoo. Their locations are indicated on the site.

Q: Is the Zoo wheelchair-accessible?
A: Yes, the Granby Zoo is designed to accommodate people with limited mobility. However, in winter, some areas may be temporarily impracticable, in spite of our facility's Kéroul accreditation.

Q: Are there charging stations for electric vehicles?
A: Yes, there are two charging stations set up in the Zoo's parking area.

Q: Can we spend the night in an RV in the Zoo's parking area?
A: Yes, but the Granby Zoo does not provide any services. You must also follow staff instructions in the parking area.

Q: Can we rent equipment from the Zoo if necessary?
A: Certainly. Please consult the RENTAL page for more details on our rental program.

Q: Is the Zoo open when it rains?
A: Yes. However, in the event of an electrical storm, the amusement park and the aquatic park will be temporarily closed and no reimbursement will be offered.

Q: What type of clothing should we wear to swim in the Amazoo pools? 
A: Light and adjustable bathing suits are required. We also allow wetsuits, rashguards and burkinis. Natural fibre swimwear (cotton, linen and hemp) is not allowed. We ask that you wear a strap for your glasses.

Directions and schedule

Q: How can I get to the Granby Zoo from Montréal, Ottawa or the USA?
A: Please consult the DIRECTIONS page.

Q: Is the Zoo open during the winter?
A: Yes. Please consult the “Visit the ZOO” section for more details on our opening times.

Testimonials

Our whole family attended yesterday. It was absolutely spectacular. We had a fantastic time! Thanks for the memories!

Samantha Hope

Our family absolutely enjoyed our day! There was so much to do! Park was very clean and staff was very friendly and helpful with any questions!!! We plan on going next year and making it a weekend trip so that we can enjoy the whole park!

Crystal Wilson

A good place for family outing with zoo, water park and rides all at one place. All the attractions are conveniently placed very close to each other. Food court is good too and you can also bring in your lunch.

Anand Bharadwaj Aryasomayajula

Amazing place to take the family! Lots of animals to see, amazing water park and fun rides. Great packages available with hotels close by for out of town visitors. Highly recommend!

Paul Winch

I had an amazing time here with my family! My kids absolutely loved it. Amazing experience :)

Mario Sevo

We love going to the zoo. (…) Most of the animals were out and the grandkids were thrilled. I'd never been to the Dinozoo before and I thought it was pretty cool especially with the movement and sounds. The design is great in that it's seperated and all goes back to the center.

Stephen Eyton-Jones

First time visiting here on our annual summer week in Québec. We went for the 2 day family pass, and had an amazing time. The 2 days allowed us to take our time around the park, and gave plenty of time as well for cooling off at the Amazoo. We'll definitely come back!

JR Bélanger

What a great time. Would definitely go again. The zoo care takers are amazing at what they do and so friendly. I would recommend if you have never gone it's a bucket list. Oh and don't forget to go and pet the sting rays.

Jamie Krichtoff

Amazing place. Perfect for the whole family. They constantly improve their environments and animals collection.

Boris Kosov

It's the 3rd year in a row that my family and I visit this Zoo. Even though it was during the busiest day they had this year, we were able to visit everything and fully enjoy the experience. Don't forget to bring your bathing suit cause they have an amazing wave pool!

Éric Trudel

We had an excellent time! We have not been in over 10 years and are so glad we went! The park is clean. The food was well priced for a theme park. We loved the Dinozoo! We have terrible French speaking abilities but appreciated your courteous and friendly staff, we felt welcome!

Bonnie Diane