From opening hours to rates and regulations regarding animals or swimming, here you will find all the answers to your questions. When in doubt, contact our Customer Service department.

Q: Can we pay only for a visit to the zoo or the aquatic park?
A: We have designed a single rate that includes all activities. This includes access to the amusement park.

Q: Are all the rides free?
A: The entrance price gives you access to most rides. And you can try others when you pick up a coupon book.

Q: Is parking free at the Zoo de Granby?
A: Yes, except for VIP parking ($10) which guarantees you a place near the entrance.

Q: Do you have a designated entrance gate for season pass holders?
A: We invite every season pass holder to come directly to the gates (zoo or Amazoo Water Park) in order to get his daily bracelet.

Q: Where can we find discount coupons for the Granby Zoo?
A: There are no discount coupons available at this time.

Q: Can we see and do everything at the Zoo in one day?
A: Most visitors cannot. This is why we offer a 2-day pass to allow you to extend your visit and take advantage of the zoo, the water park and the amusement park.

Q: Can we bring our own lunch to the park?
A: Of course. You can even reserve a terrace for groups of 20 or more. We do not allow alcohol, barbecues or gas stoves.

Q: Can we feed the animals?
A: To help ensure our animals remain healthy, we prefer to leave the feeding to our trained nutritionists and veterinarians. However, some animals can be fed on site where indicated.

Q: Is there an indoor place where I can breastfeed my baby?
A: There are breastfeeding rooms set up at the zoo. Their locations are indicated on the site.

Q: Can we bring a dog to the Zoo?
A: It is forbidden to bring pets at the Zoo, except service dogs. However, you must call our customer service 24 hours in advance to know the procedure to follow.

Q: Is the Zoo wheelchair-accessible?
A: Yes, the Granby Zoo is designed to accommodate people with limited mobility. However, in winter, some areas may be temporarily impracticable, in spite of our facility's Kéroul accreditation.

Q: Are there charging stations for electric vehicles?
A: Yes, there are six charging stations set up in the Zoo's parking area.

Q: Can we spend the night in an RV in the Zoo's parking area?
A: Yes, but the Granby Zoo does not provide any services. You must also follow staff instructions in the parking area.

Q: Can we rent equipment from the Zoo if necessary?
A: Certainly. Please consult the RENTAL page for more details on our rental program.

Q: Is the Zoo open when it rains?
A: Yes. However, in the event of an electrical storm, the amusement park and the aquatic park will be temporarily closed and no reimbursement will be offered.

Q: What type of clothing should we wear to swim in the Amazoo pools?
A: Light and adjustable bathing suits are required. We also allow wetsuits, rashguards and burkinis. Natural fibre swimwear (cotton, linen and hemp) is not allowed. We ask that you wear a strap for your glasses.

Q: How can I get to the Granby Zoo from Montréal, Ottawa or the USA?
A: Please consult the DIRECTIONS page.

Q: Is the Zoo open during the winter?
A: Yes. Please consult the “Visit the ZOO” section for more details on our opening times.