The Zoo de Granby is constantly searching for opportunities to satisfy the needs of its clientele and employees that will also help them thrive. Keeping this in mind, the Zoo collaborates with different consulting agencies ([Kéroul, the Nazareth and Louis Braille Institutes, Autisme Montérégie, the Société Alzheimer Rive-Sud], to ensure the site’s accessibility and to offer products adapted to any clientele type. Accordingly, mobile workshops are offered throughout the year, among them, an interactive conference created especially for their clientele suffering from a loss of autonomy.
The zoo employees must abide by a code of ethics. They have the opportunity to join different mixed committees to ensure that the lines of communication remain open, and where they can express opinions. An internal communications system and a monthly newspaper are also available to ensure that clear and accessible information is transmitted to all enterprise members.
The Zoo de Granby is an active and committed corporate citizen within the community. The enterprise is concerned about the impact of its activities on the area residents and works in collaboration with city authorities on different projects to give an added value to public spaces and to improve its operations. As an example of this, in association with Action Emploi, the Zoo welcomes about ten people annually to help some of its employees with different tasks, thanks to a job integration program. Furthermore, since 2018, the Zoo de Granby sends out about twenty volunteer employees to help with community activities: cleaning the shores of the Yamaska River, sorting items donated to SOS Dépannage, etc.
By reaching almost 900,000 people annually via its different services, the Zoo de Granby is an extraordinary platform for raising awareness and teaching biodiversity conservation. During business hours, the zoo biologists and animal care technicians present more than twenty teaching stands. Here, they inform visitors about the most spectacular aspects of the animal world, and emphasize the actions that have been implemented for their wellbeing.
Also, nature interpreters meet with nearly 45,000 participants per year off-site to discuss the development of wildlife and nature conservation. These different workshops help audiences learn more about the biology of certain animals and their ecological role, but more so, they encourage people to take action to protect them.